Everyone wants to work from home, if possible — working from your living room erases your long commute, allows you to work in pajamas and takes the stress of employee interactions and long group meetings out of your day. Live chat careers are an excellent opportunity to broaden your horizons, improve your resume, make a decent salary and still spend most of the day ensconced in your couch. Here are a few companies that periodically hire employees to serve a live chat function.
1. Apple At Home
This is Apple’s call center program where the company hires college students and other young agents to work from home on a partial or full-time basis. There are certain location requirements for each position, but the main aspect of the job is taking incoming calls and explaining details of products to customers. An excellent position for technology enthusiasts and Apple supporters.
To apply Click Here and type in At Home Advisor. Check back often for open chat positions.
This company hires live chat agents to help customers who are having issues with online shopping or online payment mechanisms. The position does not have base pay — rather, support agents are paid by chat. The relative success of the aid provided does not have a bearing on payment.
To apply Click Here
This is a company that exclusively hires live chat workers for a variety of different tasks. If you work for Televated, you could specialize in inbound or outbound customer service, feedback provision to customers or websites, email responses to companies or customers, or even live online chat. Although the pay is relatively low at approximately $9.50 an hour, Televated has an incentive structure in place that can raise that hourly rate significantly.
If you are interested in applying send your resume to firstname.lastname@example.org.
4. Talk 2 Rep
Talk 2 Rep hires people to act as chat support agents from home. The training for these positions is a bit more extensive because employees are expected to be able to explain products and product features to customers, and even handle sales to a point. The main thrust of the position is customer consultation, but because sales may be involved the payment structure is somewhat higher than that of other similar positions.
To apply Click Here
5. Uber — Community Support Representative
The extremely profitable ridesharing company has recently begun hiring people to examine customer complaints and respond in a timely and appropriate fashion. Called “Uber evangelists”, these employees are required to have excellent writing skills and experience in customer service. Nights and weekend shifts are often required, so this position would be perfect for night owls or 9-5ers looking for a little extra cash. Uber’s payment and bonus structure are both excellent, so competition for these positions is fairly stiff.
The internet has opened up a world of possibilities for people searching for work they can do at home. Live chat jobs and careers will continue to expand in number and scope as internet technology progresses and companies recognize that their employees do not need to be in an office setting to work and contribute effectively.
To apply Click Here and type in community support representative. Check back often for open positions.